Social Work Month Spotlight:
Meet Jackie Olson

Jackie Olson is a Clinical Therapist and Supervisor at Unwritten Endings whose work is deeply rooted in the belief that healing is possible and that each person has the ability to rewrite their story. Through her own experiences and professional journey, Jackie understands how overwhelming life’s challenges can feel and the strength it takes to seek support.

Jackie began her career working with at-risk children and families, where she developed a strong foundation in supporting individuals impacted by trauma and adverse childhood experiences. Her approach to therapy is centered on creating a safe, nonjudgmental space where clients can be open, honest, and supported as they navigate life’s challenges and work toward meaningful change.

Jackie has specialized training in EMDR and is passionate about helping individuals process and heal from traumatic experiences. She also has training in perinatal mental health and is committed to supporting expectant and new parents as they navigate the emotional complexities of pregnancy and early parenthood. Jackie believes that therapy is not about defining a person by their struggles, but about helping them build a life where they feel confident, capable, and at peace with themselves.

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Let’s Get to Know Jackie

What is something small that helps you reset after a long day of sessions?

“After a long day of sessions, I like to start with a simple reset of my office. It might sound small, but tidying up the space helps my brain exhale a bit. It’s my way of wrapping up the day and setting myself up for tomorrow.

Then comes one of my favorite parts of the day—the drive home. You’ll almost always find me deep into a true crime podcast or a psychological thriller audiobook. It’s my little pocket of quiet before the evening begins, when no one needs anything from me and I can decompress.

Once I’m home, it’s all about slowing things down—spending time with my family, moving my body, and getting in some good dog cuddles. Nothing fancy, just the kind of simple moments that help me feel like myself again after a full day.”

What strengths do you naturally bring into the therapy room?

“Some of my most natural strengths in the therapy room are being personable and easy to trust. At the heart of my work is relationship building. I truly believe that meaningful progress starts with feeling safe, seen, and understood.

I aim to show up in a way that feels genuine and relatable while still holding a steady and supportive space for my clients. It’s important to me that the therapy room doesn’t feel intimidating or overly clinical, but instead like a place where you can exhale a little.

Even growing up, I was often the friend people turned to when they needed support or guidance. Over time, I’ve been able to shape those natural instincts into clinical skills that help clients feel more comfortable, open, and supported in the work we’re doing together.”

What do you love most about the work you do as a therapist?

“What I love most about this work is getting to witness growth and transformation—both the big, obvious moments and the quiet ones that can be easy to miss.

It might look like a child inviting me to play for the first time, a parent starting to feel more confident in how they’re supporting their child, or a client having an ‘aha’ moment where something finally clicks. Sometimes it’s as simple and powerful as someone feeling just a little less on edge after working through something hard.

Those moments never get old. Change isn’t easy, and I never take for granted how much courage it takes to show up, open up, and keep going. Being able to walk alongside someone from day one to session twenty and beyond is incredibly meaningful and a constant reminder of how much growth we are all capable of with the right support.”

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Closing Out Social Work Month

As we close out Social Work Month, we are reminded of how meaningful this work truly is. At Unwritten Endings, our team shows up every day with compassion, dedication, and a genuine commitment to the individuals and families we serve.

We are grateful for the opportunity to do this work and for the community that continues to trust us to be part of their journey.

Social Work Month Spotlight:
Meet Charlie Nicholas

Charlie Nicholas is a Clinical Therapist at Unwritten Endings whose journey has been shaped by a wide range of life experiences that influence the way he connects with clients today. Through experiences of both joy and challenge, Charlie has developed a deep appreciation for the role that relationships, support, and encouragement play in personal growth.

Originally trained in Elementary Education and Early Childhood Development, Charlie began his career working with children before moving to Beijing, China, where he spent seven years working with international elementary students. During that time, he immersed himself in a new culture, built meaningful relationships with people from around the world, and gained a broader perspective on the ways culture, family, and environment shape individual experiences.

These experiences helped shape Charlie’s belief that while every person’s story is unique, there are shared human experiences that connect us all. He approaches his work with the understanding that each individual responds to life differently, but that every person’s feelings are valid and deserving of care, understanding, and support.

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Let’s Get to Know Charlie

What is something you often help clients realize about themselves?

“Because the majority of my clients are children, I often help them realize that it is okay to make mistakes. Not only is it okay, but making mistakes is a necessary part of growth and development. Many children today are hesitant to try things they find challenging or aren’t immediately successful at. They may believe they should be good at something the first time they try it, and can be very hard on themselves when they aren’t.

I often teach them that the word FAIL stands for First Attempt In Learning, and I love helping them understand that growth comes from effort, reflection, and persistence. It’s incredibly rewarding to see them begin to approach challenges with more confidence and a willingness to keep trying.”

What do you love most about the work you do as a therapist?

“There is so much that I enjoy about this work. I love getting to know people, spending time with them, listening to their stories, and supporting them through difficult moments. But if I had to choose one thing, it would be sharing in the pride and joy that comes when someone recognizes their own growth.

When a client realizes they’ve accomplished a goal or overcome a significant challenge, there is often a sense of pride, confidence, and hope for the future. That moment can become a catalyst for continued growth, and I feel grateful to be able to share in that experience with them.”

What strengths do you naturally bring into the therapy room?

“When I reflect on my work, one of my strengths is my ability to tailor each session to the individual client’s needs and preferences. I strive to create an environment where each person feels comfortable, safe, and supported.

When working with children, I also focus on making therapy engaging and enjoyable. Children often express themselves through play, so it’s important for me to meet them where they are and communicate in a way that feels natural to them.

Another strength I bring into the therapy room is my ability to build rapport. I have a wide range of interests and experiences, and I’m often able to find shared connections with clients. These shared interests help build trust and create a sense of comfort, which allows us to explore more meaningful and personal topics together.”

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Stay Tuned…

Throughout Social Work Month, we’ll be highlighting the incredible therapists who make up the Unwritten Endings team. Each clinician brings their own unique strengths, passions, and perspective to the work they do.

Stay tuned as we continue introducing the therapists who help make Unwritten Endings such a meaningful place for our clients and community.

Social Work Month Spotlight:
Meet Sierra Jefferson

Sierra Jefferson is a Clinical Therapist at Unwritten Endings who is passionate about creating a warm, approachable environment where clients feel comfortable being themselves. She believes therapy should be a space where individuals and families feel heard, supported, and empowered as they work through life’s challenges.

Sierra is especially drawn to working with children, adolescents, and families who are navigating social, emotional, and developmental challenges. She enjoys helping clients build confidence in their abilities, strengthen emotional awareness, and develop practical skills that support them both at home and in school.

Through a collaborative and compassionate approach, Sierra works alongside clients to help them better understand their experiences, build meaningful connections, and recognize the strengths they already carry with them.

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Let’s Get to Know Sierra

What is something you want clients to know before they walk into their first session with you?

“I’m a human too, and I don’t want our sessions to feel overly clinical or formal. I show up as myself in the room—someone who cares, listens closely, laughs with you, makes mistakes, and is genuinely present with you. You don’t have to have the perfect explanation for why you’re coming in, and it’s completely okay to feel nervous, awkward, emotional, or unsure.

I want clients to know that they are in the driver’s seat. Sessions move at your pace, and you get to decide what you’re ready to share. You are the expert on yourself and your own experiences; my role is simply to support you through the journey.”

What kinds of struggles or life situations do you especially enjoy helping people navigate?

“Working with individuals with autism and ADHD is one of my special interests. During my undergraduate studies, I interned with a college program that supported students with autism as they navigated college life. Later, in graduate school, I interned in an elementary school within the special education program.

Those experiences really deepened my passion for this work. I love helping families better understand their child’s needs, advocate for them, and build on their strengths. I also find great joy in supporting individuals as they practice social and emotional skills—whether that means understanding their feelings, building friendships, or navigating challenges at school, work, or in everyday life.”

What is something small that helps you reset after a long day of sessions?

“I love being outside. In the warmer months, I take every chance I can get to spend time outdoors—whether that’s going for a walk between sessions or getting outside once I’m home for the evening. Being in nature is definitely my go-to way to reset after a long day.

I’m pretty cold-intolerant, though, so during the winter months I usually curl up at home with my three cats and catch up on ‘my shows.’ I’m a big fan of Survivor, The Traitors, and honestly a wide variety of reality TV.”

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Stay Tuned…

Throughout Social Work Month, we’ll be highlighting the incredible therapists who make up the Unwritten Endings team. Each clinician brings their own unique strengths, passions, and perspective to the work they do.

Stay tuned as we continue introducing the therapists who help make Unwritten Endings such a meaningful place for our clients and community.

Social Work Month Spotlight:
Meet Madalin Roberts

Madalin Roberts is a Clinical Therapist and the Director of Community Outreach and Education at Unwritten Endings. In her dual role, Madalin is passionate about both supporting clients in the therapy room and building meaningful connections within the community. Her work reflects a commitment to helping individuals better understand themselves while also expanding awareness of the mental health resources available through Unwritten Endings.

Madalin enjoys helping clients explore the patterns and emotions that shape their experiences. Through thoughtful exploration and collaboration, she works alongside clients to gain deeper insight into the challenges they are facing and move toward meaningful and lasting change.

Her approach to therapy focuses on helping clients connect the dots between how they feel and what may be driving those feelings. By identifying patterns and exploring the deeper dynamics behind them, Madalin supports clients in developing greater self-awareness and discovering new ways to approach the cycles that may be keeping them stuck.

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Let’s Get to Know Madalin

What does a “good session” feel like to you as a therapist?

“For me, a good session feels like untangling a really challenging knot. Clients might not know why things feel tangled, but together we’re able to explore how and why. During session, we often discover new insights, identify patterns or dynamics, or connect pieces of the puzzle that help untangle the string. That process of discovery is something I find deeply rewarding.”

What is something you want clients to know before they walk into their first session with you?

“I understand how uncomfortable therapy can be. I’ve spent time in therapy as a client myself, and there were sessions I felt nervous or even unenthusiastic about attending because I knew we would be talking about challenging things. Opening up to someone you don’t know can feel incredibly vulnerable. I do my best to create a space where clients feel comfortable, supported, and able to move at a pace that feels right for them.”

What types of clients tend to connect really well with your therapy style?

“I would say clients who are self-aware and analytical tend to connect well with my therapy style—especially those who recognize they may be stuck in negative patterns but are struggling to make meaningful changes. I also work well with clients who have difficulty connecting what they are feeling with why they are feeling that way. Increasing awareness around what is driving those patterns often opens the door for clients to begin exploring new ways of approaching those cycles.”

What is something small that helps you reset after a long day of sessions?

“Time with animals and in nature. I’m a huge animal lover, and getting to go home and spend time with my pets is one of my favorite ways to decompress and reset. I also love being outdoors, especially now that the days are getting longer and the weather is improving.”

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Stay Tuned…

Throughout Social Work Month, we’ll be highlighting the incredible therapists who make up the Unwritten Endings team. Each clinician brings their own unique strengths, passions, and perspective to the work they do.

Stay tuned as we continue introducing the therapists who help make Unwritten Endings such a meaningful place for our clients and community.

Social Work Month Spotlight:
Meet Texie Soltis

Texie Soltis is a Clinical Therapist and Supervisor at Unwritten Endings. Over the past decade, she has dedicated her education and professional training to understanding the powerful role relationships play in healing and personal growth.

Throughout her career, Texie has worked with individuals across a wide range of settings, including foster care and adoption services, refugee support, domestic violence recovery, and homelessness outreach. These experiences have shaped her deep commitment to supporting individuals who have faced complex life circumstances.

Texie is especially passionate about addiction treatment and recovery, as well as helping other mental health professionals understand the importance of relational healing within this often underserved population. At the core of her work is a strong belief in hope and in every person’s capacity for resilience, healing, and meaningful change.

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Let’s Get to Know Texie

What is one message you hope clients carry with them long after therapy ends?

“At the end of the day, I hope clients leave therapy with a deep sense that they matter. Their stories, their joys, their struggles, and all of life’s ups and downs matter. When people begin to truly experience that sense of mattering through authentic connection, it can open the door to hope. Even in the hardest moments, hope still exists—it sometimes just takes time and support to rediscover it.”

What strengths do you naturally bring into the therapy room?

“One strength I bring into the therapy room is my use of metaphors to help make the intangible more tangible. Emotions and life experiences can sometimes feel overwhelming or difficult to put into words, so I often connect them to examples from everyday life that resonate with clients. These metaphors can become powerful teaching moments that help clients connect the dots in their own experiences and see their situations with greater clarity and understanding.”

What do you love most about the work you do as a therapist?

“What I love most about this work is the opportunity to journey alongside people. Clients often come in wanting help with one specific issue, but as we begin exploring it together, it can feel a bit like following a trail. What starts as one concern often leads to deeper parts of their story, creating space for reflection, self-discovery, and growth. I value being able to walk with clients through that process and supporting them as they face new challenges, reminding them that they don’t have to navigate those experiences alone.”

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Stay Tuned…

Throughout Social Work Month, we’ll be highlighting the incredible therapists who make up the Unwritten Endings team. Each clinician brings their own unique strengths, passions, and perspective to the work they do.

Stay tuned as we continue introducing the therapists who help make Unwritten Endings such a meaningful place for our clients and community.

Social Work Month Spotlight:
Meet Andrea Lunn

Andrea Lunn is the Founder and Clinical Director of Unwritten Endings. Before opening her private practice, Andrea worked as the Supervisor of Social Services at an inpatient mental health facility, where she gained extensive experience supporting individuals through some of life’s most difficult moments.

In 2018, Andrea launched Unwritten Endings as a solo private practice with a vision of creating a supportive and compassionate environment for both clients and clinicians. By 2019, the practice began expanding into a group model and has continued to grow ever since. She is incredibly proud of the team at Unwritten Endings and feels honored to work alongside clinicians who represent the heart of the vision she first imagined.

Over the years, Andrea has remained passionate about building a practice that reflects the values she believes therapy should embody—compassion, authenticity, and high-quality care. Her vision for Unwritten Endings has always been about more than providing therapy; it’s about creating a space where both clients and clinicians feel supported, respected, and empowered to grow.

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Let’s Get to Know Andrea

What is something you want clients to know before they walk into their first session with you?

“Well….I’ve ghosted my own share of therapists in my lifetime, so I understand how intimidating therapy can feel. Making that first call and walking through the door can be the hardest step. Just know you’re not alone – I’m probably a little nervous to meet you too, but that’s just because I care deeply about showing up fully and creating a space where you feel comfortable being yourself.”

What do you love most about the work you do as a therapist?

“I genuinely love connecting with all kinds of people. I learn so much from my clients by hearing how they perceive and interact with the world. Listening has always come naturally to me—even from a young age, I found myself being the person others came to for support. It fills my bucket to help people feel heard, understood, and supported.

One of my favorite things to hear from clients is when they say, “In that moment, I thought to myself, what would Andrea say?” To me, that means the work we’ve done together is starting to stick. Therapy isn’t about clients needing their therapist forever—it’s about helping them build the confidence and insight to navigate challenges on their own. When someone tells me they paused and thought about our conversations before making a decision or responding to a situation, that’s a really meaningful moment.”

What does a “good session” feel like to you as a therapist?

“A good session is when a client feels safe enough to finally say the thing they’ve been holding back—whether it’s a truth, a fear, or a painful experience they’ve never shared before. Those moments of honesty and vulnerability are powerful. When a client trusts me enough to open up like that, it means they know I’ve got their back and that the therapy space is truly safe.”

What strengths do you naturally bring into the therapy room?

“I tend to bring a mix of humor, honesty, and directness into my work. Therapy doesn’t always have to feel heavy, and sometimes humor can help people feel more comfortable and open.”

A Quote Andrea Lives By:

“Be curious, not judgmental.”

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Stay Tuned…

Throughout Social Work Month, we’ll be highlighting the incredible therapists who make up the Unwritten Endings team. Each clinician brings their own unique strengths, passions, and perspective to the work they do.

Stay tuned as we continue introducing the therapists who help make Unwritten Endings such a meaningful place for our clients and community.